Ordering Information

Setting Up an Account

If this is the first time you place an order with us, you will need to set up an account with us. To do this, please email (preferred method) or fax to us the following infomation.

A signed purchase order form that include:

  • Your shipping and billing address, including an email address to send invoices. The invoice will be emailed to you unless it is specifically stated that the invoice needs to be sent to you by post mail or any method other than emailing.
  • Contact person’s name, phone, and email address.
  • Foreign customers: If you have a FedEx account, please let us know so that FedEx can charge custom duties to your account instead of mailing bills to you. This will speed up the custom clearance process. Please let us know if you would also want us to charge delivery to this account.

Purchse Order Delivery Methods

  • Email: Please send your email orders to sales@fluoroprobes.com.
  • Online: You may use our online order system to place your orders.
  • Fax: If you have a purchase order with your purchasing department, please fax it to us at 1-866-717-2037.You may use your own order form.
  • Telephone: You may call us at 1-480-685-2898 to place your order.

Payment Method

We accept check, money order, wire transfer, and credit cards.

  • Check or money order: Please make it payable to Fluoroprobes and send it to our mailing address
  • Wire transfer: Please wire your payment to the bank account, provided upon request.
  • Credit card: We accept Visa, Mastercard and American Express. If you are ordering online then you may enter the credit card information using our secure ordering system; otherwise please call us or fax to us the following information: (1) Card type, (2) card number, (3) expiration date, (4) card holder name and address, including city, state and zip code..

International Distributors

For international orders, you may contact your local distributors. Please check this list to find your local distributors.